Payment Policy

Accepted payment methods

We accept major credit and debit cards (Visa, MasterCard, American Express, Discover) and other payment methods shown at checkout. Available options may include PayPal, Apple Pay, Google Pay, and buy-now-pay-later services where displayed.

Billing and order authorization

Your card or payment method is authorized at the time you place your order. Authorization confirms funds and reserves the amount; final capture may occur when we fulfill the order. The name on your bank statement will appear as Nature Boost or our payment processor.

Pricing, taxes, and fees

Product prices are shown in U.S. dollars (USD) and include the price of the items only. Applicable sales tax is calculated at checkout based on the shipping address and will appear on your order summary and receipt.

Shipping fees and any applicable duties or import taxes (for future international orders) will be displayed at checkout.

Promotional codes and discounts must be applied at checkout. We cannot retroactively apply discounts after an order is completed.

Payment security

We use industry-standard encryption and partner with trusted payment processors to protect your payment and personal information. We do not store full credit card numbers on our servers.

If you have concerns about security or fraud, contact support@natureboost.us.

Failed or declined payments

If your payment is declined, your order will not be processed. You will receive an error message prompting you to try another payment method or contact your bank. If payment issues persist, email support@natureboost.us for help.

Pre-orders and backorders

If an item is labeled as a pre-order or backorder, your payment will be authorized at purchase. We will notify you of the expected shipping date. If the estimated ship date changes substantially, you will be offered the option to wait, cancel, or receive a refund.

Refunds and chargebacks

Refunds for approved returns or order issues will be issued to the original payment method. Refunds may take 5–10 business days to appear on your statement, depending on your payment provider.

If you believe a transaction on your account is unauthorized, contact support immediately. Opening a chargeback without first contacting us may delay resolution; we will cooperate fully with your payment provider to resolve disputes.

Invoices and receipts

An order confirmation email with your receipt is sent after purchase. For business customers requiring an invoice, email support@natureboost.us with your order number and invoicing details.

Order cancellations and modifications

Orders can be canceled or modified within 12 hours of placement. After that time, we may have already initiated processing or shipping, and cancellations or changes may not be possible. Refunds for canceled orders will be issued per the Returns & Refunds Policy.

Promotional and gift card payments

Gift cards, store credit, and promotional balances must be redeemed at checkout and cannot be applied after an order is completed unless expressly allowed in a promotion’s terms.

Privacy

We use payment details only to process and fulfill your order and to prevent fraud. We do not sell payment or personal data.

Contact

For billing questions, payment help, or invoice requests, contact support@natureboost.us. Our team responds during business hours (Mon–Fri, Eastern Time).

Policy updates

Nature Boost may update this Payment Policy, changes will be posted on this page. The current version applies to all purchases made on our website.